Archive for March, 2014

More success for 4net Technologies as they win the Managed … – PR Web (press release)

Monday 31 March 2014

Résumé:

More success for 4net Technologies as they win the Managed …PR Web (press release)4net ESP is an innovative ITIL based, proactive, online service management tool for the unified communication environment, which aligns IT services with business needs. A hosted pay per user service, 4net ESP is delivered through their web portal and …et plus encore » […]

SysAid intros patch management tool in v14.0 of ITSM platform – CIOL

Monday 31 March 2014

Résumé:

SysAid intros patch management tool in v14.0 of ITSM platformCIOLThe ITIL change management process allows IT admins to review, approve, deploy and audit software updates for all Microsoft products as well as popular applications like Adobe Flash, Mozilla Firefox, Java, Skype and many others. Fully integrated with … Source : ITIL – Google Actualités

Octo Consulting Group Selected by United States Patent and … – MFRTech (press release)

Monday 31 March 2014

Résumé:

Octo Consulting Group Selected by United States Patent and …MFRTech (press release)Octo was chosen because of its proven corporate capabilities in delivering IDEAI-2 services with solutions that utilize best practices like Information Technology Infrastructure Library (ITIL ®) and IT Service Management. Octo currently supports the …et plus encore » Source : ITIL – Google Actualités

Octo Consulting Group Selected by United States Patent and … – Fort Mills Times

Monday 31 March 2014

Résumé:

Octo Consulting Group Selected by United States Patent and …Fort Mills TimesOcto was chosen because of its proven corporate capabilities in delivering IDEAI-2 services with solutions that utilize best practices like Information Technology Infrastructure Library (ITIL ®) and IT Service Management. Octo currently supports the …et plus encore » Source : ITIL – Google Actualités

Busting 5 DevOps Myths – InformationWeek

Monday 31 March 2014

Résumé:

Busting 5 DevOps MythsInformationWeekSuddenly bodies of work like ITIL, COBIT and balanced score card fall from favor, with so called DevOps proponents proclaiming they no longer have a place and should be discarded. My advice: Don't get caught up in the hype. You invest in any set of … Source : ITIL – Google Actualités

TechExcel Announces Availability of ServiceWise 9.3 – PR Web (press release)

Monday 31 March 2014

Résumé:

TechExcel Announces Availability of ServiceWise 9.3PR Web (press release)ServiceWise also includes out-of-the box best practices configured for ITSM and ITIL processes, all of which can be completely customized to meet the business needs of any organization. ServiceWise also helps organizations deliver the services and …et plus encore » Source : ITIL – Google Actualités

6 Tips for Managed Print Services Success – ComputerWeekly.com (blog)

Monday 31 March 2014

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6 Tips for Managed Print Services SuccessComputerWeekly.com (blog)For example, next generation MPS may look to take advantage of evolving technologies such cloud, mobility, business intelligence and ITIL-based process methodologies to ensure that business objectives continue to be met throughout the duration of the … Source : ITIL – Google Actualités

Ooredoo offers disaster recovery via overseas data centres – Telecompaper (subscription)

Monday 31 March 2014

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Ooredoo offers disaster recovery via overseas data centresTelecompaper (subscription)… and internet users, and enables instant data replication across international borders. The service offers comprehensive protection for customers' data at globally recognised and Tier-III+ data centres, which all have the full ISO, SAS70 and ITIL … Source : ITIL – Google Actualités

Van maatwerk naar out-of-the-box – Computable

Monday 31 March 2014

Résumé:

Computable Van maatwerk naar out-of-the-boxComputableIk moet daar overigens wel eerlijk bij vertellen dat dit in veel gevallen ook wel noodzakelijk was, aangezien veel it-servicemanagementtools na installatie niet eens direct bruikbaar zijn om ITIL-processen te ondersteunen. De meeste tools zijn meer een … Source : ITIL – Google Actualités

Manage Engine macht Standard-Edition seiner Helpdesk-Software … – ITespresso.de

Monday 31 March 2014

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Manage Engine macht Standard-Edition seiner Helpdesk-Software …ITespresso.deDie Software bietet alle Funktionen für ein Incident- und Knowledge-Management nach dem ITIL-Standard. Zu diesen gehört das Erzeugen von Reports und themenspezifischen Dashboards. IT-Abteilungen können somit den gesamten Lebenszyklus von … Source : ITIL – Google Actualités